Beautiful hotel in a great location. Full of charm and special touches. Absolutely sparkling clean. The staff were friendly and welcoming.
Stephanie
marzo 2025
We have read reviews that the rooms are small, it was on the small side but more than adequate for 2 people who basically only sleep and washed in it. Location was bang on the main shopping strip. Don’t use your sat nav to pinpoint the hotel look up the address and walk the street looking for a small and ornate doorway between 2 shops as that is the best way to find it. Breakfast is continental and again more than adequate. We sleep well and walked the main points of interest in the city from the hotel. It’s a lovely old world hotel with great ambiance and smart uniforms and great service.
Kelly
marzo 2025
The hotel is perfectly located in the middle of a busy area of shops and only a 10 minute walk to the historic city center. The room was small but very clean and seems recently renovated. The breakfast was very good and the breakfast area, old school formal luxury
Martin
novembre 2024
The hotel allows you to feel like you have stepped back in time. It was beautiful, quiet and comfortable. The bathrooms are all updated and everything was sparkling clean. The staff was amazing, even helping us change rooms when we requested to. The included breakfast is enormous. The location is perfect - restaurants (Majestic Cafe is across the pedestrian street!), stores and entertainment all within walking distance.
Beverly
febbraio 2025
The property is beautiful, historic and ornate, and the rooms were large and very clean. Staff was helpful. Lovely view of the city from the rooftop. Breakfast included.
Julia
aprile 2025
Reception staff very good and nice to have bags taken to room whilst we were out. Breakfast was great and staff helpful and items filled up quickly. Location is fantastic. Bed was comfy, room clean and quiet. Liked the decoration of the communal areas.
Helen
agosto 2024
Location is very central for shops, cathedral, various historic sites. Staff were all very helpful, efficient and friendly. They helped create a lovely atmosphere. Breakfast was good and lounge and bar area very relaxing. Dark, rich decor with lamps and chandeliers.
Marion
novembre 2024
Beautiful hotel and location just off the high street was perfect. I did wish the staff would chat more. It’s not a huge busy hotel and sometimes heads were always down when we passed the reception desk just a very small negative as our stay was lovely. This is a beautiful hotel. Our suite was amazing this is more than a 3 star. I don’t agree with paying for coffee tea in the room. You pay for a suite and I don’t think this is necessary we did ask reception if this was correct. I expect to pay for the mini bar but paying for a coffee pod!!!! Really.
Caroline
ottobre 2024
Locations is fantastic; a short stroll from the train station, lots of shopping, cafe’s and restaurants on the doorstep. The rooms are very comfortable, clean and well maintained. We used the bar, lounges and restaurant and all were comfortable and clean, and for breakfast there is a lot of choice and the quality is excellent, with a few choices and a freshly baked roll for those with a gluten free diet. The staff were friendly and helpful.
Suzanne
dicembre 2024
This is an absolutely outstanding hotel! It's old, but so beautifully kept, and in quite the best location possible. Rooms are so lovely and spacious.
Rui
novembre 2024